Privacy Policy
This notice explains how Dr. Poonam Pal (“we”) handles the personal details you share on this website.
What we collect
- When you book a home visit or ask for a call back: your name, mobile number, home address and area, preferred date and time, the health problem you choose and any message you write.
- Your exact location, only if you tap “Use my current location”, so the physiotherapist can find your home.
- Anonymous daily counts of visits and taps on Call or WhatsApp, with the kind of website that referred you (for example Google). These counts contain no names, IP addresses or cookies.
Why we use it
Only to contact you, arrange and provide your physiotherapy, and find your home. We do not sell your details, use them for advertising or share them with anyone, except when needed to provide your treatment or when the law requires it.
Your consent
By sending a booking or call-back form you agree to be contacted by phone or WhatsApp about your treatment. You can withdraw this consent at any time by contacting us.
Saved on your device
To make your next booking quicker, your name, number and address are saved in your own browser. You can remove them with the “Clear” link under the booking form.
How long we keep it and how it is protected
Booking details are stored on a secured server, sent only over an encrypted (HTTPS) connection, and can only be seen by Dr. Poonam Pal. They are kept as long as needed for your treatment and records, and deleted when you ask.
Your rights
You can ask to see, correct or delete your details, or raise a concern, by contacting poonampal7766@gmail.com or +91 70211 67560. We reply within 30 days.
Last updated: 12 November 2026